I had high hopes for this place, but extremely disappointed. We checked in for my birthday and the floor we were at... The common area leading to the elevator (41st fl, West Tower) was super stinky!!! Sorry to say it folks.. But it smelled like a sewer leaked! I was gagging every time I had to go to the elevator that I didn't even want to leave the room! I called the operator using the house phone by the elevator, and again, from our room... I informed them of the situation and I was told they might be having problem with the pipes and they will send someone to SPRAY the area. I asked if I can change rooms or floors, but all they did was to make attempts so the smell goes away. It lasted a while before they were able to mask the smell. It ruined the excitement of my birthday stay. But hey, I do want to say thanks to the front desk lady Melissa who sent me chocolates for my birthday, she did make a good impression. I just wish we didn't have to deal with the stinky sewer smell that gave me a headache!