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| - What a TERRIBLE experience!!!!!! The first time I went to this Jamba Juice location I walked in expecting to be greeted by the cashier and was shocked when I didnt even receive a simple hello or smile. The young kid just looked at me as if I was nonexistent! I was right in front of him! Then, when I ordered a cold buster he said, "I have no idea what that is." He grabbed one of his coworkers and the woman who was helping him said, "You really don't know what that is, are you kidding me?!" Not a way to treat a customer OR a coworker. Very rude. Today, I decided to give it one more try, as I do work nearby. I walked in only to find that the cash registers weren't working and they were only able to accept cash (understandable, things happen). That was NOT what frustrated me. I was frustrated when I ordered a smoothie and the woman (Aldea?) started laughing at me and seemed to be extremely sidetracked on the customer behind me. I had to repeat the order multiple times in between her giving her attention to another customer rather than mine and joking with her coworker (blonde with long hair). After repeating myself several times she responded, laughing, "I have no idea what's going on right now." I didn't think it was a difficult task, I was just trying to order a smoothie.... To top it off, when the smoothie was finally given to me the blonde behind the counter snidely handed it to me and said "The color's a little off." That happens to be a statement, not a solution. Completely unnecessary.
Beyond unprofessional, employees greatly lack customer service skills, VERY disappointed. Sticking to Starbucks across the way!
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