I should put a one but you have to understand that I am very hard to get upset and this is something I cannot understand.. When I have an appointment at 9 am it should be at 9 not later. I am mad at the doctor because Dr. Cameron was a very UN-personable individual to say the least. I am glad i didn't have to put any money down before the appointment because I am not going to come again.. Even for my renewal.. And btw the card still hasn't arrived....