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  • STAY AWAY from this place unless you want extremely cheap pizza for 30% more cost than an extremely delicious Rosatis Deep Dish pizza just up on Horizon Ridge Pkwy and Horizon Dr. I went here on a whim. Being a former pizza restaurant manager for some the biggest chains in the nation, I don't expect much from pizza joints but I do expect quality control and fair customer service. This particular place is inserted inside of a mini golf place that is packed full of tweens and right off the bat screams concession stand food for double the price. If it weren't for the singular, stellar review might I add, from the person previous - I wouldn't of even touched this place. This is definitely a buyer beware scenario. The website photos are amazing. Kind of like the awesome fast food commercials that you see on tv. Ok let's start with the obvious indicator that I was in trouble - I wasn't shown my pizza. This is simple etiquette. It gives a final check by the customer and an employee at the same time. An employee should feel proud to open that box and shout the greatest question ever;"how does that pizza look?!". Didn't happen in this scenario. Instead I got the pleasure of trusting the gentleman behind the counter and making my way home to enjoy a fine cheat meal on a quiet Saturday evening with my wife. Nope. That's not the case here. The pizza was poorly topped and sadly occupied just about 60% of the box it came in. The best and final kicker is that it was COLD! I arrived in less than 15 minutes from when I placed the order. What happened!!!?? Long story short. I called and spoke with Kaylin (hopefully that is how it is spelled). She gave me a great lesson on how their website describes the pizza and continued to argue instead of ask how she could make it right. Also had to go rounds just to essentially request my money back. (Customers - you can do that. Don't let an establishment carry on taking your hard earned dollars to be left unsatisfied and grossly false led) In the end, owner of This pizza place - you may not make it if you continue to not care about the customer. Or maybe I'm mistaken by the guise of your location and what it truly tries to pass off as food. Doubtful. P.s. Previous Yelp reviewer. Since you vocalized you didn't think you liked Deep Dish until this place. Check out Rosatis, Metro or Pizza Rock. Those are much better choices in the vicinity with proven success.
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