This was my first time at the lounge, i came with two other people and we smoke hookah quite often.
We called first and its 18+, since my two friends aren't 21 yet this was a plus. We came on a Sunday around 10 pm and it wasn't packed, but there were people.
I liked that the music wasn't crazy loud we could actually hear eachother talking. The owner was extremely nice and helpful and answered all our questions, all of the workers were helpful and everyone was extremely attentive.
The BEST part is that the tables light up and if you change the color to red (with the remote they give you) they can see you need service and they come right away. Honestly they came often enough that we didn't even need to turn it on.
Another plus, the place wasn't nasty hazy with smoke and after we didn't even smell like hookah (i hate the hookah smell in my hair after).
The couches were leather and really comfy, the bathroom was clean and well stocked (I actually saw them check it twice while I was there)!
There are numerous add ons like frozen tips, fruit bowls, ice buckets, etc and if you order soda its free refills (and boy do I love my diet coke).
They have a rewards program and right when you sign up you get 15 points and these add up to free goodies if you come often enough.
Since there was 3 of us we got 2 hookahs (its 1 hookah per every 2 people). We also wanted the ice tips and he threw in ice buckets on both since it was our first time in. We got 4 waters and 1 soda and the total came out to $24 each. A bit pricey but not too bad considering.
The frozen tips make the hookah so smooth and cool and our hookah wasn't as harsh as usual.
Pros
Clean (especially the bathroom)
Comfy couches
Good hookah flavors (pina colada and lime and blue raspberry)
Free soda refills
Smooth hookah
Attentive staff
Good customer service
Not too hazy inside
Don't smell like hookah after
Cons
The only con was its a bit pricey.
Still definitely recommend.