I love this company, but this location is awful. The lady at the counter was rude. I came to this store a couple weeks ago and brushed the bad service off. I thought she must be having a bad day. But I came in again with my family and she acted as if we were disturbing her. I went to the location on horizon and it was a huge difference. I will be giving that one 5 stars. They also didn't have any bread ready. I'm not sure if she's a manager but I won't be going into this location again specifically because of the service we received from her. The other girl with her was very pleasant and I feel bad that she has to work with such a miserable person.