Our AC went out on a 115 degree day. I called another company and they told me it would be 3-5 days before the could send someone. These guys were 3 hours. HUGE DIFFERENCE. Not only that, but their tech Andre was super knowledgable and fast and had me back up and running for 1/5 of what I was expecting to pay in only 30 mins. Can't thank Andre or the company enough. LIFE SAVER.