Worst customer service EVER!!!! They talk you into switching from your old carrier then make the process to.get reimbursed nearly impossible!!! Went there 4 weeks ago was told I had the wrong info to get $ from switch but the guy was more than willing to help me.... I request the appropriate paper from old carrier and take to the store today and I'm given a piece a paper and told to do it myself by an incompetent employee!! I don't need you to wAlk me through it I'm paying you $400 a month I want you to submit the paperwork as you said you would when you convinced me to switch!