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| - I have reviewed this place and gave it 3 stars the first time, well after numerous experiences after that, this place has sadly fallen from that. I can tolerate mediocre American-Chinese food for a week night dinner, but I won't put up with horse sh*t customer service from this establishment. As mentioned coming from a Asian background, I think this place is average at best, but my fiancee really likes it, but this will be the last time we put up with this place. We mostly get our meals to go, considering when you walk in this place, there is a strong smell of sewage. Tonight we ordered 3 different dishes, Mongolian Beef, Kung Pao Chicken and Honey Seared Chicken. The food we brought back was extremely salty and the beef in the dish has a old and had a rotten smell to it. It was very pungent and virtually inedible. The honey seared chicken had the batter fall off and the chicken was very mushy. The Kung Pao Chicken was the only dish tolerable. The meal was a disgrace and left me extremely p*ssed off. To top that off, I had to deal with some snotty brat kid at the counter. I requested some red chile paste to go, but she refused and said they are no longer allowed to give it to customers that are ordering to go? I said are you serious? I asked, well you can charge it to my card and I'll pay for it. They offered some red chile paste in the packets, but they taste like crap. After thinking about it, I said forget it, this is freaking stupid that I would have to pay for that. It's a matter off principle. So, tonight is the last straw. I refuse to pay for this crap every again. I don't give many one star reviews but the combination of p*ss poor customer service and border line rotten meat, this place earned it!
We've ordered at this location multiple times in the past, but now they refuse to give out red Chile paste is ridiculous.
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