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  • Lack of professionalism was my overall experience. My initial encounter with the installer was good. He was prompt and measured the area then gave me a quote. We scheduled the install exactly a week later. On the day of the install i was waiting for him to show, but no one showed. I called the company phone and spoke with Carl the owner, who said " the installer does not make the schedules for installs" I don't know what he did " ,( Yet no one else every called me to set up the appointment.) . I then found the appointment time on the paperwork. Carl said to just leave the check under the door mat and we will get it done today." ( in an abrasive tone.) I left the check while i proceeded to go to work. Once, I arrived back home excited to see my new Sunscreens . I found the screens were never installed and no one every called me to inform me of any problems or a reason for the install not completed, I called the office in regards to what happened? I explained that I was not used to a business that did not call back to remind the customer a day prior to their scheduled install nor a company being a NO call No show and I had concerns of future installs. I was dissatisfied with theses issues. The worst experience in my life.
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