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  • I would not recommend this location. We ordered our food ahead of time and gave them a specific time of when it needed to deliver it by. It took over an hour to get it. First, they got our address wrong when we told them no more than 5 times. Second, it was very difficult to get a hold of them. It took about 5 tries for them to finally answer their phones. They claimed that the driver wouldn't answer their phone. They brought up someone else's order. My manager had to drive down there and see what the issue was and our food was still at the restaurant waiting to be picked up and he made sure that they threw it away and had them make it again. I was on the phone with an employee while my manager was on the way and she asked me to give the driver another 10 minutes and all I could tell her was that we've been waiting for almost an hour, why? If any of you want to go to a Schlotzsky's, don't go to the Southern location. You will get bad service, you won't be able to get through 5 calls later and they'll put you on hold and forget you are there
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