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  • Dr. Luan Chuen who is a young practitioner at this medical center, clearly needs some years before she understands that the profession she chose was one which usually goes hand in hand with a good bedside manner and COMPASSION. In my fifty years, I have never been treated so badly by an attending doctor. On two occasions she lectured me when I saw her about health issues which I found alarming. Her lectures were to do with defending a hopeless appointment booking system and a completely unresponsive front desk staff . If she had administrative matters to discuss, she should have contacted me immediately, rather than 'scold' me when I came in about an urgent health matter. Feeling already fragile and sick, her scolding and lecture was shocking and hurtful.
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