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  • I decided to bring my family to Starbucks We ordered 30 dollars worth of drinks, when I asked for a tray, they just told me that there wasn't any left. They weren't apologetic, sympathetic, nor did they show empathy or concern. They suggested I use a bag, what a recommendation for 6 drinks. Starbucks claims to an exceptional customer service based coffee shop which is why you charge almost double your competition. Yet your establishment does not provide its customers with carry out trays. There were 5 staff there, and not one of the staff were apologetic nor had any common sense until I made a fuss about it. Not what I would call great customer service.
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