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  • Service guys were rude and not helpful. I went in to get my battery tested and one of the guys went to get the machine that tests it and the other worker shouts "what did I tell you? The customer has to bring in the battery so we can test it. This is the last time" all while I'm standing there... so since that guy said that it's the last time the other rep helps me and that same guy shouts across the store "where are you going? I said no more." The guy went and tested my battery anyways. Then proceeds to tell me if I need a replacement they won't do it because they can't right now... even though it was slow. My friend who was with me asked if they don't help replace anymore and he goes we do just not right now... ok? That makes no sense. He tears my battery and says it's 0% but not failing. So it could be my alternator so just bring it back tomorrow morning... not real sure why I'm told to bring it back tomorrow when I'm there then and now. Luckily I had a little bit of juice in my battery to start it and bring it to a more competent auto zone. I work in the mornings I don't have time to mess around and come back in the morning for no reason. They almost acted is if I came in 5 min before closing. I came over two hours before. This is the closest autozone to my house but I will never come to this one again. I will go to the one at cactus and 40th because they are helpful and friendly. Never again at this one.
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