Let me say that prior to my visit today at lunch I would have given San Tan 4-5 stars. Good menu, creative beers and at least in the past great service. Today the hostess who should be the welcoming first impression completely ruined my outlook on the brewery and after being a regular customer, I may never return. When we opted not to take a table right at the entrance, she informed us that the wait would be much longer then. We had been waiting about 20 minutes when she gave the table we requested to someone who came in after us. When we asked, she said it didn't matter because we would be seated next. No apology, no concern for customers. It's a shame that one person can have such a negative impact.