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  • I received an email from this company on March 7th promoting 2 hours for $10 during spring break. I called to verify the email and was told that the price would not be honored over the weekend and that the promotion only started on March 10th. (Now had I gone in and been told this I would have been 100X more pissed) Nowhere in the email did it say that the promo price starts March 10th and that it wasn't valid on the weekends. I spoke to 2 employes one being Nick who had no problem telling me there was nothing he could do and that he would rather turn away my business then honor the promo email. I am a business owner and at no time would I ever allow my employees to turn a customer away because of our failure to specify important info in our email. That's bad business and not an acceptable way to keep people coming back to your establishment. It's left a bad taste in my mouth. I've been bringing kids there since this place first opened, and have had a couple bday parties there but after today I may never come back again. Very disappointed customer UPDATE: Now the company has sent out a new email showing specific times and dates instead of just honoring the original email and keeping loyal customers happy. Really would it have been that much of a loss to have accepted your mistake and followed through with it. I'm sure I am not the only one angry with Airworx. Let's just say there will probably be a lot less people coming back to your establishment.
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