| rev:text
| - So I'm going to start by saying that their pizza really is delicious. That's the reason for the two stars. It's their service that cost them the other three.
I have ordered from David's three times - one time for a pick up, one time as a dine in, one time as delivery.
The first time I ordered for pick up, I ordered online and it told me it would be 45 minutes until it was ready. I thought that was extreme as it was a Wednesday late evening - not very busy. I showed up after half an hour and the pizza was already ready and waiting. That was my first experience, which was good. The pizza was delicious so we went back a second time...
The second time, my family and I decided to dine in. There was one customer in front of us that ordered one pizza for dine in as well. We placed our order for two pizzas and some garlic knots and took our seat to wait. It was an hour and a half before we were finally served our pizza. The customer in front of us had to wait over an hour as well. For a pizza!!!! They were doing tons of to go orders that were going out the door, but it took them FOREVER to serve us. Once we did get our pizzas, they were delicious, once again. The manager DID give us a discount for our wait, which prompted us to try them again....
This time, I ordered a delivery online. I figured with as long as we had to wait for dine-in, delivery should be faster! When we dined in, many pizzas went out for delivery so I figured we had a better shot. AFTER I completed the order online and paid, it said it was going to be 65 minutes to be delivered. I thought that was a very long time, and really should have had a pre-warning before you pay. But it was too late at that point. I ordered the pizza at 5:44pm. Fast forward to an hour and forty minutes later. Literally 7:20pm. Still no show of the pizza. My husband gives them a call to see where the heck our pizza is. The phone rings... and rings... and rings. They don't answer. We, luckily, live not even five minutes from this place, so I literally drive there to see what the problem is. I walk in at 7:40pm. There is not a single customer there. There is one lady at the front, and what looked like her own child there with her who ran back behind the kitchen to her, who came scrambling to the front. I let her know that I had ordered a pizza TWO hours ago and was wondering what happened to it. All she could tell me was that "he left ten minutes ago, it's getting delivered now." No apology. No discount or anything to make up for it. Nothing.
I really wanted to like this place. Their pizza is phenomenal. Great taste, tasty crust, but the service just kills it for me. I can't bring myself to try this place again. I really wish they would get it together, but I'm sure they'll be out of business soon, unfortunately. No reason it should take that long for a dang pizza!!!! And if it does, they should let you know before hand, call you to give you a heads up, or at very least, answer the damn phone when you call them!!!!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)