| rev:text
| - I was conflicted for this review. On one hand, we stayed in a 2-bedroom penthouse room, and enjoyed all of the amenities that come with the room. Unfortunately, on the other hand, there were several things that made the stay less than perfect.
First off, if you can, stay in the sky suites. We were picked up right on time in the airport by a chauffeur, who whisked us to the hotel in a limo. Arrived in their private entrance (a gate had to be opened), and check-in was a breeze. There is a sky suites lounge, that offers free breakfast pastries and juices in the morning, free bottled water and sodas at all hours, chocolate covered cherries, cheeses, figs, and crackers in the afternoons, and best of all, free booze. Grey Goose, Johnny Walker, Cuervo, and the like.
The room was absolutely amazing. All the complaints about not getting the requested room are kind of annoying - they are very clear about not guaranteeing the specific type of room...it's like beign pissed off about not getting the car in the picture when you rent a car. And a complimentary rollaway bed is something they don't have to do.
Anyways, the room was great, but there were two flaws that were ultimately not corrected. One side of the room was blazing hot. There were two sets of technicians that came in, and each time, fixed the problem - but sure enough, a few hours later, the problem would come back again. Finally, an engineer admitted to us that the hotel didn't have the capability to properly cool all of the rooms - instead, they hope that people won't turn the AC down all the way. Uhh, we are in the desert, right?
Next, some of the control screens were not working. Yes, I know what you're thinking, you're just an idiot who couldn't work it. Not true. I work for an IT firm, own lots of tech-y geek-y things, and they just didn't work. In fact, when we first got in, they were programmed to control a totally different room at first! I'm sure the people who were in that room had no idea what was going on, with music being turned on and off, and the blinds randomly opening and closing.
Other than that though, everything else was great. The casino, though a bit dark, served its purpose. I for one, enjoy the slight vanilla smell in the lobbies, as it masks the smokey smell that I detest. The food was priced as all Vegas places are on the strip - that is, overpriced, but the food was good. The sports book has some of the best TVs I've seen, all in crystal clear HD, and gigantic.
So, summing things up, if fundamental things like room controls and air conditioning had been solved, this would have been a perfect stay. Ultimately, I'm not sure I would stay again, as these things need to be right the first time around. But, there can be good value in their suites especially if you're splitting with others, so give it a shot - you might have a different experience than we did.
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