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  • Waiting, waiting and more waiting ... that was the theme of a visit to Karaikudi on a slow Sunday evening. Went my with wife, daughter and a Groupon - otherwise I probably wouldn't have known about this place. We always enjoy Indian food, whether it's the late Indian Grill in Mesa, Jewel of the Crown or Tandoori Times in Scottsdale, but this place left me sorely disappointed. No one came to greet us when we walked in, so we carefully ventured further into the restaurant before a server appeared and approached us with a warm, heartfelt "3?" Just like they do at Denny's - only they smile too. Started with an onion naan. Delicious. Ordered main courses: a chicken dish and mixed grill. Some 10 minutes later, my wife's dish appeared - steaming hot. No rice in sight, so we asked for some to which the gal reacted as if we had asked for french fries. And then she proceeded to start taking orders from other tables. After 3-4 minutes, I got tired of seeing her stand a few feet away, taking orders, so I went up to the bar and asked the guy there for a bowl of rice. Again, same reaction - rice?? A couple of minutes went by and then my dish came out, sizzling hot. Still no rice. We ordered a side of sauce to get some flavor. Again, waiting .... There were no more than 4 other parties in the restaurant - it was very slow. The guy came by but his English was extremely limited so no help there. Finally, probably 12 minutes after the first dish came out, the almighty rice arrived. And 5 minutes later the sauce came. Voila - luke warm main courses now ready to savor. The food was okay, but nothing I'll reminisce about tomorrow. My mixed grill was chicken, sausage and two burnt shrimp. My wife liked her basic chicken dish (the one w/o sauce). I'll spare you the disaster of getting the check plus a couple of boxes, but they probably went out to Fountain Hills to produce them - judging by their arrival time. Another couple nearby seemed equally frustrated with the wait staff and the 80F temperature in the room. What a disappointment - thanks to the super-incompetent staff, and what a shame for a new restaurant trying to create a clientele.
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