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  • Where do I start... VERY unpleasant visit and experience at this specific location. Waited an extra 25 minutes before I was seen - now, I understand that this happens and appointments fall behind but it's irritating that no one follows up with you to tell you your appointment is going to run late. After waiting the additional 25 minutes, the doctors assistant came in and asked me basic questions and said the doctor would be in shortly. I had a list of questions to ask since I hadn't been checked by a dermatologist in a while. She rushed with me and stayed in the room MAYBE 8 minutes. She recommended that I use a certain kind of face wash and when I asked the assistant what it was called, she said something along the lines of "idk, you can find it at CVS". I didn't get to ask all my questions before she rushed out of the room AND to top it off, getting the prescriptions was a nightmare. They didn't send all of the prescriptions to the Walgreens and when I called and left a message for the "on call" person, no one ever called me back. I waited an additional 3 days for the CORRECT prescriptions to be sent and that was after I called the office 3 times. I ended up describing my visit to another doctor there who kindly prescribed what I needed. I was told to call back if I needed another round and when I placed a refill order, it was denied. Very disappointed with the lack of customer service here. Was thinking about getting facials and additional treatments originally, But I will be taking my business elsewhere and I suggest you do too.
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