Good Day:
Thank you for taking your time to read my review. This restaurant does make reasonable Italian food. What they do not do is take care of their valued customer base. I always make reservations and I prefer restaurants that take reservations. I reserved a table for two at 8:30 hrs. We arrived 15 minutes before our reservation and we were greeted at the door by staff who told us that they did not have a table for us. I explained to the staff that we had a reservation. It did not seem to matter. I asked if they could accommodate us at the bar until there was a table available and all we were given was an "icy stare". I asked to speak to the manager who was "absent" during the time we were there. They offered no apologies or explanation. I have been a patron many times in the past, but that did not matter. We left and crossed the street to Cafe Diplomatico for dinner. We were so well taken care of, it was unbelievable! A private dining room was opened for us and Tina and Fabrie were Excalibur in their service to us. The repas is delicious and we have never returned to Trattoria Taverniti. I suggest that the owners of this establishment, cross the street to Cafe Diplomatico to witness how incredible customer service is delivered! Govern yourself accordingly.