The worst property management company. They are still located on Buffalo. My boyfriend and I have had nothing but issues with them from the beginning. When we first signed a lease with them, they charge an application fee for each person in household and won't process application or consider you without paying them. For over two years of being in that house, they said we still owed this fee for years and took until leaving to resolve the error on their end.
Another issue is that if something goes wrong in household, a maintenance request has to be filled out and takes weeks to even get answer or for them to get someone out to fix.
Super rude and unprofessional staff as well. Tiara (the leasing agent) was the worst to deal with. Always had a smirk on her face and never gave options or understanding.