I must admit, I was really nervous coming here for the first time and not really knowing what to expect. The facility was clean and inviting and my waxer, Billie (a female), was wonderful. She cut right to the chase and had me undress and hop on on the table the moment I got in to the wax room. She was friendly, personable and did a great job explaining the process and what she was going to do. It wasn't nearly as painful as I thought it was going to be and I liked it enough to schedule another appointment when I checked out. The prices are reasonable and I look forward to coming back in 3 weeks.