Won't be going to this location again. Hadn't been to Outback for a while so decided to go to this location to celebrate a birthday. Did the online thing where you "get on the list" for a time slot. Got there and still waited about 15 minutes -- which surprised me for a Sunday night. Server was nice but seemed to be in way over his head. He seemed to have too many tables -- the people beside us left before their food arrived. Everything was slow -- from the time it took to put our drink order in to the time to receive them -- and then to receive them correctly. We knew things were looking slow so we put our appetizer order in at the same time our dinner was ordered. I asked for my prime rib to be well done, it arrived more toward the rare side of medium. My son ordered steak with a sauce on it that we paid a couple of dollars extra for -- it arrived without the sauce. I complained to the manager yet she never made it to our table to make things right. The server was left to deal with me and I was upset. We were in there two hours that we hadn't planned on being there for. I don't know if it was the server, the kitchen, or what -- but food/drink delivery to the table was slow beyond slow and things didn't come out of the kitchen properly. Worse though, is that the manager never came to our table to talk to us. It was a birthday dinner and it wasn't a good experience. Food was okay -- nothing great enough to tolerate another visit to this place. The server had to go find someone to adjust our bill--which they did. But, a manager should've come to our table to make things right.