This is the lowest rating I've ever given on yelp, but I would not use them again or recommend them.
The GOOD: the food was pretty good (probably 3-4 stars in itself) especially for a large group, but nothing that blew me away. The staff at the event was lovely and helpful.
The BAD: basically the management. The conflict that I ran into was over wanting to bring in home baked cookies. I had discussed it with the venue previously but when we went to our tasting we were told by Straight to the Plate that the venue may have problems with this. On discussion with the venue it was in fact Straight to the Plate that had an issue with it. The venue apologized for not pre-approving this with the caterer, so I have no ill will there as people make mistakes. What followed was a back and forth with the caterer via the venue to attempt to resolve this. Mostly this included odd insurance requests such as a high insurance policy and requesting to be on the policy AND have the policy include a waiver of subrogation. Ultimately we utilized a baker who could sell commercially, and then they requested a copy of the baker's license within a week of the wedding. Overall, I think I would feel differently if I felt like Straight to the Plate had been straightforward with me from the beginning and dealt with me directly. When you have a wedding coming up you want to have faith in your caterer and I didn't have that.