Where do I start. You walk in and are welcomed right away by smiles and kindness. Everyone is very professional. Erica does a mean Brazilian. I've been getting them done for a good 16 years and never have I had such a fast and painless experience. In short, her waxing ninja title speaks truth!! Natasha does a mean mani Pedi and though she says she's not a massage therapist, when she's done with you, jello feels stiff in comparison to how you'll feel. They do accept walk ins but book anyways to make sure you're set! They have an amazing online booking function that makes life so easy, it rocks. To top it all off they have a kick ass play list as opposed to the standard water falls that had me wanting to Shazam the shit out of today. The owner Michelle is super welcoming and friendly. All in all a fantastic spa day at Pause. They've got me hooked!