Should be more helpful to customers... I came in for the first time this year ( I was trying to not use a tanning bed this year) . Online they have the special $10 a week for tanning when I came in they said it has to be printed. I understand policies but you can still go a little extra & maybe print it out on your computer. I own 4 retail stores so maybe we're different but we will go the extra step to make sure each customer that comes in leaves with what they want. I have never used this location before & will never return. Maybe time to find a new place all together & stay out of this corporate company.