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| - So this was our first time coming to this place. We read about it in Ming Pao magazine and decided to give it a try. The article was written very positively so we went in there with very high expectations. After trying it out, we assumed that this article was actually a paid advertisement. It was not "old-style Hong Kong" like they advertised, and we did not get that feel at all from the environment or the menu.
The first thing we noticed going in: The decor was very....interesting. The tables were all mismatched and people were very randomly seated and was quite cluttered. It is unfortunate if you come here as a pair, because you will most likely be seated in the narrow and tight dark corridor right outside the washrooms. (We saw many couples immediately leave after they were told to sit in that corridor.)
Now onto the food: We order four "car jei mein"- $5.99 (where you can choose a noodle, three toppings- $1 for every extra topping, and a sauce) as well as a side dish "pig's trotters and ginger in sweetened vinegar" ($4.50). The side dish came first, but only came after 20 minutes, in this tiny bowl with one egg, 2 pieces of meat, and 2 small pieces of ginger, with minimal sauce. Compared to the magazine picture, it's hard to believe that they were the same dish.
Next, the noodles came all at separate times (which is odd because they were essentially all the same thing) and they all had different proportions of noodles and toppings. The taste of all of them were not bad, but for the small size of the bowl and its price, it was not worth it. One of the bowls came with a normal amount of noodles, and another came with half the amount of noodles. Another bowl had one piece of beef brisket, whereas the others had 3 (small) pieces. They are quite stingy with the toppings.
And now the service: OH MAN, they need some massive changes; from the server to the manager herself. It took forever just to get a pot of tea on our table, and that's even after asking for it three times. The waitress doesn't know how to multitask and misses a lot of orders. Throughout our whole stay, all we heard was the waitress and the manager talking with each other, quite loudly mind you so we (and everyone else) could hear everything they were saying. They were constantly gossiping and complaining about customers that were just there, or past customers, and we found that to be very inappropriate and unprofessional of them. i.e. the manager had called a past customer a "fat lady" or "fei por" in Chinese, which is downright disrespectful.
Although the food is not too bad and we hear the desserts are kind of worth trying, service is just as important, and we will not be returning.
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