I discovered EJW on Yelp and made an appt with Eric as my computer was filled with nasty viruses which caused several operating systems to disappear. Eric kept me informed of his progress and spent much time identifying and eradicating the viruses and malware.
In the process, I learned alot from Eric about different antiviral programs - which ones really are good and which ones aren't. The program I had obviously did not do the job it claimed. I also learned about various programs which I thought were safe to download which have "hidden" viruses that my antiviral software never detected.
He was able to eliminate all of the viruses and malware, restored my system, installed a new antivirus program and now my machine is as good as new. His fees are very reasonable and the coupon that Yelp offers for EJW saved me an additional $25. This guy is a genius and explains things clearly. If you can't or don't want to spend $$$ for a new computer after other computer repair shops have either given up on trying to fix yours or want to sell you a new one then give Eric a try.
I'm glad I did.