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About: http://data.yelp.com/Review/id/H0cmbiub2bGAxcIy0CAOrg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-09-02 00:00:00 (xsd:dateTime)
itemReviewed	Cafeccino
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Hopefully this will be one of the only negative reviews I ever leave. I also hope this was a fluke seeing as how most reviews of this place are positive. But this was one of the worst customer experiences I've ever had in a coffee shop. I can't even tell you if the drinks are good here because I never actually got mine. I was in the area for a parent thing at our son's preschool and we wanted some coffee since we were 15 minutes early. Meeting at 7, I walked in at like 6:47. There was 1 person ahead of me and plenty of people already seated. It looks amazing. I ordered a spicy Mayan mocha for myself and a vanilla frappe for my husband (because he told me simple syrup wasn't an option when I asked but then I saw a bottle labeled "simple" on the bar where the cream & sugar was kept). $9.98, I hand him a $10, drop my change & a $1 in the tip jar and proceeded to wait.... My order was handed off by my cashier to a lone barista. The cashier disappeared to the back for like ten minutes. Maybe longer IDK. The barista was working his tail off the whole time making a 3 drink order for the girl who had been ahead of me. He eventually sees me standing there and asked me if I had been helped yet. I said yes and he asked if I was the next order. A few minutes later the girl ahead of me got her drinks and the barista said "now we can start on yours." I was like, I'm really sorry but I am now late to my meeting and I don't have time to wait any longer if you guys haven't even started on my drinks. I didn't expect them to be finished but I would have thought they'd have at least had them partially on the way by now. I asked for my money back. The cashier had reappeared and took the receipt and counted me back my change... $9.98... Instead of just handing me back my $10, which though 2 cents in my favor, would have spared me the additional 45 seconds it took him to count five bills and 98 cents in coins. The barista was clearly mortified and apologizing. I felt awful but I was really late now. I had to go. I walked out and got in the car and the clock read 7:08, 21 minutes elapsed. I ended up being 15 minutes late to my meeting, missing a chunk of important info, and no coffee, and really kicking myself that we blew our early arrival in such a spectacularly stupid and fruitless way. I will try this place again because it really looked interesting but good grief that cashier needs to learn to help his coworker because there's seriously no excuse for 2 employees being unable to make 5 drinks in 15 minutes.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	April

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