Apparently, silverware is to much to ask for. By the time she had any interest in my experience my food was cold. I sent it back, and was assured a 'new' one was being prepared. When the same plate reappeared the plate was hot, both in the rim and underneath, and steam was coming off the veg. The now rubbery $20 fillet had been microwaved to a hefty medium (ordered MR). I was truly excited for this meal, and worse, an out of town family next to me at the bar experienced the dissatisfaction I generated. She also argued weather it was microwaved or not, and provided a list of excuses.When I go out, I don't pay for excuses or conflict. I just want a fucking steak.