UPDATE: A few hours after I posted my review I got a call that the meds were ready for pick up.
The good:
They are one of the few places who see reptiles. They were able to get us an appointment for the next day. We were seen at our appointment time. They answered all of our questions.
The bad:
We were prescribed a medication that was only a 5 day supply and were told by the vet when it gets close to running out just call and they'll refill it. We went in on a Friday, I called Tuesday (her last dose) to request a refill. I was told they usually don't refill that medication and would have to get vet approval (who was out that day) and they would call me back in the morning. I called back Wednesday afternoon because I hadn't heard back and was told the same thing by a different person. I called back Thursday and it was again the same thing. It's now Saturday and still no call backs.