my friend's girl friend took someone else's beer by mistake. the waitress let us know about the mistake, and we apologized and paid 10$ to cover the mistake. I thought that was fair and everything is settled.
But the waitress told the person who the beer belonged to that we took his beer. next thing we know, this 50 year old drunk couple came at us yelling and threatening to beat us up. the guy pushed my friend and he almost fell down. he even reached in his pocket to take out a gun or a knife or something, but turned out he was bluffing. All this over a bottle of beer. The manager then immediately asked us to leave the bar and not come back. He (the manager) used the F word way too many times at us. He was rude and had no class whatsoever. I tried to calmly tell him we understand our mistake, and that we have already paid for it but he kept swearing at me (I wasn't even the one who was at fault) I understand we made a mistake and agree that the girl who was with us was out of the line, but we did pay for our mistake.
The real problem is how the management dealt with this problem. they shouldn't have told the costumer and just replaced their drinks without them knowing. that's the professional way of handling situations such as this.
I will never ever set my foot in that place with its rude and unreasonable staff.