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  • Very unhappy with how I was treated at the Tempe Campus bookstore. Bought a USB to mini-USB cord there two days ago. There was no sticker or anything on the packaging that said the product was non refundable. Well the cord sucks. Sometimes isn't even recognized by my iPod and when it does it recharges at such an incredibly slow rate it's laughable. So I take it back into the store and ask for a refund. I'm told they don't accept returns on these items. I ask where is that in writing, and the employee runs off to the electronic section of the store to go look at the product and talk to another employee. Later they both go in the back room. Then he comes back to me, points to the section of my receipt that says "Other restrictions may apply" and tells me that there were stickers on the packaging that said "No refunds". I reply "Really, can I go look?" and he's just quiet. Well his buddy is over in the electronics section putting the stickers on right at that minute! I can understand a stores need to resell an item if it's returned, but don't lie to me that there was a no refunds sticker on the packaging when there clearly wasn't. Extremely unhappy at ASU and their bookstore personal. Manager offered to give me another cord, but would not give me my cash back. That makes NO SENSE. You're still out of the money either way! Not coming back.
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