I went in to T Mobile today at Boca park. Amber help me to transfer the data in my old phone to my new phone. She was so excellent in all the help I received. I will go back again and hope to talk to Amber if I have any more problems with my phone. She was very knowledgeable and kind and taught me things about my phone that I needed to know. She made updating my phone a pleasure. if you have problems with your phone go see Amber, she will take good care of you.