I have to write an update to my previous post. After I wrote my review the owner contacted me and apologized for my experience. He explained the problems he had and that I wasn't the only customer upset by this ladies behavior. I decided to give it one more shot. We went the day before Thanksgiving and the difference was night and day. The young guy at the counter was so helpful in describing all the beautiful pastries. The owner came out and started to chit chat with us while we waited on our macaroons. After a few moments of small talk I told him that I was the one bad review he had on yelp (AWKWARD!). He was so polite and explained the issues they had going on and he was so thankful we gave the shop a second chance. He even remembered I was over charged on my previous visit and deducted it from our grand total. Each pastry is a work of art. You almost don't want to cut into them. I now understand why all my fellow Yelper's LOVE this place.