Question: who or what AZ office do we start bombarding with these "reviews" to get SWGas out or at least give them some competition???? I had a $31 EEP (because we're having such a mild winter) on my last bill. How do they get away with charging us for LESS usage? My bill would have been under $100 without their additional fee. We keep our thermostat set on 66, so it's not like it's been running all that much this winter. Not to mention the customer service is non-existent. We also have rental properties and they do not offer a landlord agreement so we can simply switch the service to our name when someone moves out. So they charge us $35 service transfer fee every time - absolutely ridiculous. All other utility cos offered us a L.A. with a one time acct setup fee.