I have used the office center a few times for printing work collateral. The prices are a little high and the staff doesn't seem real motivated to assist customers quickly or with a smile. It seems like we are bothering them. I just have experienced this more than twice and thought maybe it was something worth mentioning.
When I have shopped in the area retail area of this store, I've not had a problem with customer service, friendliness or willingness to assist.