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| - Let me start off by saying this was my second time eating here. The first time was definitely a 5 star review, hence I booked a reservation here for the second time to celebrate my boyfriend's 30th birthday. A well deserved 1 star review.
First, we were sat on the patio. It was FREEZING cold and the hostess and servers could see my immediate distaste, but did nothing about it. In fact, a comment was made about how the inside was so full with bigger parties (even though we had a reservation). I didn't want to make a big fuss of it because the night was not about me it was about my boyfriend. There were several other people struggling as well. The table next to us was shivering so bad because their heat lamp wasn't working we offered them to join us and share our heat lamp.
Second, our server and manager were kind of pushy with alcohol. We don't drink and it was extremely annoying to say over and over again that we wouldn't like to order any cocktails. The disappointment was evident on our server's face.
Third, we decided to try oysters (never tried them before). We ate three of them but were extremely dissatisfied. I don't know if it's oysters in general or just theirs. Mine actually tasted gritty. When our server asked if we liked them, we politely said "Eh, definitely not our favorite," and he said, "Yeah, they're not for everyone." That was it! No, "Oh, I'm sorry about that. What didn't you like about it? Can we offer you an alternative?"
Fourth, we ordered the Salmon and New York steak. The New York steak was good. The salmon was EXTREMELY bland. Definitely needed more seasoning.
Fifth, our server barely stopped by the table. His assistant servers did all the work. He barely even stopped by to say Happy Birthday when we were already half way through the dessert.
Lastly, the manager stopped by our table a couple of times ( I think to make up for our server's lack of presence). However, he seemed so preoccupied and insincere, we felt even if we did complain it would fall deaf ears.
Overall, we felt completely overlooked and not special on this special occasion.
Definitely, won't be visiting again. Such a shame because our first experience was so great, but this experience was bad enough to never return.
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