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  • As a server I would usually never write a negative review of another restaurant. I of course have a very understanding and different outlook since I have worked in the industry for 10+ years. Most of the time I order togo's from this location because it is on my way home although tonight we decided to dine in. First of all we ordered our drinks and then I went to use the restroom and the drinks still were not there for a few minutes until after I arrived back to our table. We waited a solid hour before our food came to the table. Normally I do not count the minutes but I sent a text message when we sat down so after the table next to us received their food, ate and left already before we got the food or even received a refill on our drinks I checked the time of the text message. Finally the food comes out an hour later the server refilled the drinks at that time and then never even came back to ask how everything was. We did not see him again until our food was gone. He checked on the table next to us but didn't even acknowledge us. Honestly I did not like my burger. It had what seemed to be 1/4 of the Cajun seasoning dumped on top of my burger and it's not even that it was spicy but honestly like eating sand. I scrapped off the majority and ate it anyways since I was so hungry. The fries were cold, you would think after an hour of waiting we might get at least luke warm fries at least. What really got me is he never said I'm sorry for the wait or checked back on us. I normally tip well over 20 percent but I just couldn't do it tonight. Then I wasn't going to write this until after we went through mcdonalds drive through to get desert because we just wanted out of burgers to beer after being there over an hour and a half and they told us there would be a 3 minute wait on 2 of the cookies and the gentlemen threw in extra cookies and apologized for our wait and told us he is very sorry and thank you for waiting have a great night. The man at McDonald's served us better than a real restaurant. I wish I didn't have to write this but I hope this helps you to be more aware of all of your customers there.
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