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  • Forget about having the option to complain or not pay when they mess up your child's hair, Lexy the incompetent stylist who cut my child's hair did not once say "oops" "I'm sorry" or anything when she nicked my son after almost finishing up his haircut she just started to fade him in with out even asking if it was ok or acknowledging that I'm the parent of the child she's working on I do not like fades on my child I wanted him to be lined up but not faded in that's my personal preference. Anyway when I told her to stop she gave me this nasty look like how dare I speak up so then i told her I wasn't going to pay for this and she just stared at me again and walked away to get her manager. The manager said they could fix it and I would still have to pay I told her you can't fix it because that's not what I wanted it's not like she can grow his hair back I told her that she could have apologized and acknowledged her mistake and given me the option of how to proceed but that didn't happen she just gave me her ugly attitude and I didn't go in for attitude I went in for a 20$ cut for my child. Long story short they threaten to call the police so my fiancĂ© paid them when we were leaving the manager said "good luck at Supercuts because you're banned from here" the nerve but it's all good I'll find another place to spend my money that won't treat me like a second class human
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