I have been going to Erik for the last three months. Before that, I was probably taking 4 to 5 full doses of Motrin for headaches and other aches weekly. I am so happy to say that I hardly need any pain med. he is by far the best therapist I have had. I almost don't want to share this info because I'm afraid he'd get booked up! Don't let the front appeal (or lack there of) have you think less of the quality of their therapists. I've had nothing but great experiences at this location.