This law firm has a wonderful staff who handled my case to the utmost professional level. In particular Tristan Rivera and Annette Banakas. I unfortunately was in a car accident last Christmas and suffered severe neck and back pain. I was blessed and grateful enough to meet these two by referral of my brother. The accident was surreal and quick. The following day I went to Henness & Haight to find legal help. Their location was easy to find just off the 215 like I was headed to red rock. It seemed secluded yet grand. When I walked in I was greeted by the front desk agent and asked to wait as they get the corresponding individual for my case. Annette came out introduced herself and took me into the business meeting room. If looked and felt like I was in a movie: a huge space with big black comfy chairs, high ceilings, the long wooden shiny table and of course papers to sign. Needless to say I felt supported and safe. Annette was very welcoming and nurturing. I was emotional as this was my first time to have to seek legal help and didn't know what I was doing. I was very vulnerable yet thankful to know that I was going to be taken care of. As she ensured everything is going to be ok and workout. After the paperwork was done Annette informed me Tristan will come in shortly. Right away Tristan was very welcoming with a hand shake and hug. He was very thorough of what was expected and needed to happen the following days weeks and even months. I felt overwhelmed but he guaranteed everything will be ok we are here for you. I'm forever grateful for this team, staff and establishment. Thanks to them I was able to get the medical services I needed for my pain, suffering and time off from work as needed. Thank you Annette and Tristan for welcoming me into your office and truly ensuring my wellbeing. I will definitely refer you both to my friends, family and just anyone who gets into an unfortunate accident.