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  • I would never stay in this hotel again especially with a dog. Yes they are under construction but some things are just very basic. For people - It is like the Shining. Creepy dank smelly hallways. The guy with our bags actually got lost coming to our room and told us so. There were two lamps in the room, one didn't work and the other sat hanging off to the side. The one picture in the room was crooked. The was no clock or radio in the room. There was no "Welcome pack" where you could find useful information about the hotel (like how to get ice..but more on the later) or local area. There was a feral lady complaining so loudly at 3am in the hallway with security that it was beyond putting up with even in Vegas. We had to go up in an elevator, round to another tower and then down an elevator to get Ice...ICE!! Our room happened to face the car park so we were treated to alarms going off all night long as well. Oh and when you had a shower you wound up standing in 4 inches of water throughout the shower. For Pets - Arghhh there is one pet relief area that is disgusting and very poorly located. It is full of small particles of drywall and Styrofoam from the construction site next door. All they need is a partition up between it and the construction area but it seems they would rather peoples dogs breathe these toxic materials in. There is no "Welcome pack" as described so we went to a staff only storage area and found the dog bowls ourselves. The staff were poorly trained and were using out of date equipment and all around us there seemed to be things going wrong When checking out of two rooms she only processed our deposit back onto one and we had to chase her up. Now I won enough money on this trip to cover my stay so this review is not motivated by bitterness but this hotel was so shocking that I would hate to think of other people staying there and wasting their money.
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