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  • Expect long wait times to be seen even if you arrive 15 minutes early to take care of paperwork. The last time I was here I had to wait almost 2 hours to be seen and today it was 45 minutes waiting in the exam room after my vitals were taken. When I brought this up with the doctor I was told that she just has a lot of patients and this is just how it is everywhere. Seems to me that this office is overloaded and if you're looking for a new family doctor I would avoid this one. I've also had trouble getting the correct referral printed for me and faxed to the diagnostic center. They kept printing the wrong one and I still ended up with the one from a year ago when I left. I had to call back and get the correct one emailed to me. Good thing I did because that referral was supposed to be sent to the diagnostic center but they never got it. I followed up several times and requested it to be resent many times but it never showed up. Thankfully I had the one emailed to me which I'd brought with me to the diagnostic center and was able to be seen. The office sometimes shuts down entirely and takes no calls for an entire weekday morning which is a huge inconvenience when you need to reach them to get an incomplete referral fixed while you're waiting at the diagnostic center. I am told that I can't have my yearly preventative physical done on the same day that I get a pap because the insurance company won't cover the pap but if I want to come back another day to do the pap then it would be covered. Considering how long I have to wait for appointments it doesn't make sense for me to come on two separate visits. These are just a few reasons I would not recommend this provider. Overall they require me to spend way more time than I need to managing my health. From the long wait times to the extra visits to the unnecessary follow up calls to address their administrative incompetence, it's way too much work to be a patient here.
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