I've had better experiences at other bwws. I called in for my order with Jamie and she can barely hear me. I had my brother pick up and he came home without my drink. It was not his fault but they should not be making careless mistakes like this. They should confirm and check if everything on the receipt is given. Also on the receipt, she had my phone number entirely wrong lol! get a better take out employee or a better phone line. I would not care if the drink was a dollar or something but the pepsi I ordered was close to $3.00 which comes to my next point, bww's prices are way overpriced for mediocre food. Don't think I would stop at bww for quite some time. Wing stop is going to be go to for wings for now.