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| - First off let me say that Alex is nothing short of fantastic. I originally called them to get a quote on just insulation for my attic. I had just gotten new windows and I had another company come in and give me an energy audit, however their price was outrageously expensive. They may as well have asked for a kidney as part of payment or my first born!
Alex came in and did an overview free of charge and brought me the results of his findings. They were the same of course, however his solution wasn't going to cost me near as much money, not to mention I didn't need to do everything the other company was suggesting.
Alex was honest and up front about everything, a very genuine person which in these businesses there aren't very many of - they all want to raid your pocketbook because everyone needs AC! But not Ideal Energy! Not once did he try and up sell me things or recommend things I really didn't need, he actually worked with what I had, and told me I didn't need the huge unit that was being almost force fed by the other company.
He took the time with me and explained everything in full detail, gave me his opinions and his solution was almost half of what I was previously quoted.
I was nervous about taking the chance, but I am very glad that I did. His team of guys are all very polite, they knew what they were doing, fixed the hiccups they ran into, they work very well together. Chris the lead guy communicated with me the whole time, and he and Alex discuss each job so he knew the little things that needed to be taken care of when he got there. He even patched my walls for me just because he had time, he went above and beyond for me.
After the job was done Chris went through everything with me, the team did an energy audit on my house after everything was finished and the numbers were almost perfect.
I am so happy with the work they did, as well as the people that represent the company as a whole. I would recommend them to anyone that needed work to be done without hesitation.
I won't go anywhere else, I am so very grateful to have found them.
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