Have been here twice this month- went with them after seeing ad in Facebook for free tooth whitening for new patients and seeing decent reviews online. First impressions with booking staff very positive- very helpful changing appointments and they called with reminder before. I had asked for estimation of first visit so they explained to me how pricing done in Ontario ( never been to dentist here before). They were also great to deal with in person- friendly and gave a lot of time to both me and my son ( see further on!). First visit had two X-rays and cleaning done with hygienist. I hadn't seen a dentist in over 6 years and was expecting usual lecture. Instead she was really nice and did a great, painless job. Also showed me how to floss properly, which turns out I didn't know how to do right..! The nicest part was in relation to their treatment of my newborn, who had had to come with me due to babysitter issues. The other staff volunteered to take him during the visit when he got unsettled, and ended up walking him around the entire time. Anyone reading this with kids will know how much I appreciated that. The dentist then came and explained work required, and I followed up with that today. Again a great service- dentist left loads of time between giving anesthetic and starting work- v much appreciated, not like previous inpatient dentists I've had who left only a few mins between drugs and starting (meaning not numb enough and painful experience, hence the 6 years between appointments!). Work was quick and painless. She had given me an estimation on the last visit but she reviewed this, changed treatment slightly and reduced cost significantly. Very much appreciated her assessment and approach. There was a very decent discount for ppl paying privately which they have without asking. Also got impressions for free whitening done and I can collect it next week. I've already referred ppl here and seriously advise it for those looking for new dentist. they deserve the custom