I took my car here because I purchased a coupon for 4 oil changes at $25 or something like that. Its been awhile. Must be my pregnancy brain. So when that ran out I decided to take my car to the dealership and they said that they couldnt replace my oil because the screw might be stripped and that they would have to change my oil pan and screw if that was the case. They recommended that I go back to the place that I get my oil change. When I contacted the shop, one of the guys told me that my car was old and that it has a lot of miles and kinda implied that its not their fault and that basically my car is old. What a douche bag! I wish I wouldve got his name. He told me to take it in after I talked to him and had to repeat myself a few times to let him know that they were the only ones that touched my car to do my oil change for the past year. He finally said that he wanted to bring my car in so that they can check and at this point I was pissed and decided to take my car somewhere else. This place sucks and I dont recommend going to this shop in particular. Also know that they will always try to up sale. I guess they do it everywhere but heads up!