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| - Recently, when we've shopped at JSM, we've had the unfortunate experience of returning home, excited to use/or are in the midst of using a product, whereupon we notice one of the following: 1. Far past the expiration date; 2. Poor quality; 3. Stale. Of the expired items I can recall, one was a package of tortillas, purchased in the last few days that expired 12/09/13! Almost a full month past expiration! A month ago, I bought hummus. It didn't look right when I opened it (mold), & of course, it had expired 2 weeks earlier. Fortunately, we didn't eat the hummus. Unfortunately, we discovered the tortillas had expired in the middle of dinner.
There've been a handful of instances where rolls/breads are stale, particularly from the bins by the registers. Rolls weren't just hard on the outside or a day past fresh-baked, we're talking inedible. It's incredibly disappointing too, when you're looking forward to good bread.
Then there's the deli, where there's been a few issues.
Deli issue #1: My wife bought sliced deli meat, a cut known for being fatty, but this one was overly so. It was slimy, chewy, tough, flavorless, & ultimately inedible. It was the first time I've returned meat. I'm a carnivore. I've had hackepeter, steak tartare, tripe, chitlins, sheep brain, sheep testicle... things most people won't eat. This particular deli meat however, was a few steps beyond.
Deli issue #2: More an observation, which now prevents me from buying from the previously liked, pre-made deli salad section. One time at the deli counter, I saw a JSM worker "clean" the front of the pre-made salad case, from the inside, with a towel. Mind you, none of the salads were taken out of the case or covered for the cleaning process. So when this worker brought the towel back out of the case, I was aghast to see a dirty towel, with all sorts of crumbs, crumbles, food pieces & products, being carried haphazardly, over uncovered salads. I saw some bits fall from the towel, over the salads, as it was brought out of the case.
Deli issue #3: A JSM worker cut slices of meat & cheese, kindly packaging them with care. However, he did so without gloves & without washing his hands. I was pretty much done with the JSM deli at this point.
You can have all the locally produced, environmentally friendly, organic, small batch, artisan &/or handmade, gluten-free, nonsense all you want. It does no good however, when it's stored in unclean, unsanitary conditions, &/or expired all together. If I were a "freegan" I'd say this place was a rip-off. Everyone knows you can get spoiled foods in dumpsters behind most grocery stores, for free. I'd also make exceptions for small "mom & pop" businesses, but I have standards & limits. JSM has surpassed both. It's unfortunate since we like the place, or rather, we want to like it, but there are just too many problems.
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